Maintenance log
QueuedGoogle Sheets
MaintenanceAppend
| ID | House | Issue | |
|---|---|---|---|
| 112 | M18 | Harbor House | Door code |
| 113 | M07 | Blue Cottage | Leak check |
| 114 | M13 | Cedar House | Boiler / no heating |
| 115 | M21 | North Loft | Smoke alarm |
Put your operations on autopilot
Save 10 hrs/weekon review follow-upSave 10 hrs / week on review follow-up
Whirl is the orchestration layer for operations teams. It plugs into your business and saves time by automating complex coordination tasks
- Connects to your tools
- 5 minutes to set up
- Learns over time
TasksTags
Inbox 3On holdArchived
Harbor House - early check-in
Maya Bennett · Gmail14-18 Jun - confirmed
From GmailFrom SlackGmail threadJust nowM
Maya Bennett
maya.bennett@example.com
Could we check in around 1pm?
Hi there - our train arrives earlier than planned. Is there any chance the house could be ready before the normal check-in time?
W
WhirlSent
to Maya Bennett
Hi Maya, good news - the cleaning team can finish early, so 1pm check-in works.
We'll send the arrival details shortly.
Whirl checked the operation
- Calendar has no same-day arrival conflict.
- Cleaner is assigned until 12:00.
Complex automations without the hassle
Traditional automation tools take hours to configure and test. Whirl is up and running in minutes.
Traditional automation tools
Workflow automation|supplies-alerts.json|18 nodes
Stitch together dozens of nodes, branches, and webhooks. Then spend hours maintaining them as your business changes.
Whirl
Guest comms agent
LiveTriggers
Slack
ZendeskSources
Google DriveGoogle Sheets
Google DocsWhatsAppInstructions
Always reply in the guest's language. Default to a warm, concise tone.
If the issue mentions cleaning, look up the cleaning team in Drive and notify them on Slack.
Approval rules
Approve replies that aren’t related to complaints, refunds or pricing.
Connect your tools, give it your training material, and write rules in plain English. Whirl handles the rest.
Runs the operation, not just the inbox
Whirl coordinates complex, multi-step tasks across dozens of tools
Gmail threadJust nowEL
Elena Laurent
elena.laurent@example.com
Boiler not working
Hi — the boiler at Cedar House has stopped working. We have no heating or hot water. Can someone come today?
W
WhirlSent
to Elena Laurent
Hi Elena,
A heating technician is on the way and should arrive around 4pm.
We’ll keep the maintenance team updated from here.
Whirl
Figuring out the next step
TechnicianWhatsAppWhirl
Boiler is down at Cedar House. Guest is in-stay until Friday. Can you attend today?
now
Marc
I can be there at 4pm and check whether it needs replacing.
4pm
Waiting for ETA…
Maintenance log
QueuedGoogle Sheets
MaintenanceAppend
| ID | House | Issue | |
|---|---|---|---|
| 112 | M18 | Harbor House | Door code |
| 113 | M07 | Blue Cottage | Leak check |
| 114 | M13 | Cedar House | Boiler / no heating |
| 115 | M21 | North Loft | Smoke alarm |
Breezeway task
QueuedCedar House · after current stay
Cedar House - replace boiler
Cedar House · maintenance
maintenancenormalafter stay
Replace boiler after the guest checks out. Technician visit today confirms temporary fix and parts needed.
Case study: Idylliq
Same team, more bookings, faster response
Idylliq is a Paris-based vacation rental operator managing premium short-term rentals for property owners.
Whirl sits across their operational stack and handles guest messages, booking requests, cleaner planning, maintenance issues, and owner approvals.
Paris
Vacation rental operator
Guest comms, cleaners, bookings
“The difference is that we can now process higher volume with good quality. With the same team size, we’re confident we can keep growing without running into operational issues.”
Jean-Baptiste Casaux, co-founder
“A guest asked how to adjust the heating. I checked the technical sheet and missed the answer, so I called the house manager. When I came back, Whirl had already found it in another part of the sheet and drafted the right reply. That was the moment I thought: next time, I need to check what Whirl is saying first.”
Adem Fethioglu, co-founder
You're still in control
Whirl auto-approves what you're comfortable with, then escalates everything else for your review.
GmailSlack
AirbnbCalendarSheetsBreezeway
HubSpotAuto-approved
Slack Message
Sent#guest-ops
Guest at Harbor View Cottage is asking for pool photos before check-in (booking #4821). Can someone share the album link when you have a moment?
Allowed: internal status request in an auto-send channel.
WhatsApp Message
SentCleaner team
Hi — checkout for Harbor View Cottage moved to 1pm today (was 11am). Updated in Breezeway. Can you confirm the new slot works?
Allowed: schedule update after availability was confirmed.
Aircall Contact
SentJul 4–11 · Unit 58 · Pinewood Cabin
+1 (415) 555-0142(Mobile)
Allowed: guest contact sync for confirmed bookings.
Calendar Event
SentTurnover scheduled
Harbor View Cottage · Jul 8, 2:00 PM
Allowed: calendar updates for confirmed turnovers.
Needs review
Airbnb Reply
I'm sorry the hot tub wasn't working during your stay. We'd like to offer a $75 credit toward the cleaning fee — I'll confirm with the owner and follow up shortly.
Review: fee adjustment on a guest complaint needs a human check.
Breezeway Task
Unclog bathroom faucet — clogged tap
Jake Reed · Unit 12 · Harbor View Lane
maintenancehigh
Bathroom tap is completely blocked. Water reaches the valve but nothing flows through. Plumbing visit needed to unclog or replace the faucet.
Review: high-priority maintenance task needs a human check.
Pricing
Starts as low as $50/month
Start small with one workflow, then scale Whirl with your business as it takes on more tools, approvals, and operational work.